Kota Kinabalu, 19 February 2026 – Le Méridien Kota Kinabalu reaffirms its commitment to inclusive hospitality and community care this Ramadan with the introduction of a Dedicated Assistance Service designed to support elderly guests and guests with special needs during the hotel’s Ramadan buffet experience.
Recognizing that Ramadan is a time for meaningful gatherings among family and loved ones, the hotel has appointed a dedicated team of associates to provide attentive, personalized assistance to guests who require additional support. The service includes helping guests select their food, carrying plates to their tables, and ensuring their comfort throughout the dining experience—allowing them to fully enjoy the occasion with dignity and ease.
This initiative reflects the hotel’s belief that true hospitality is defined not only by exceptional offerings, but by genuine care for every individual guest.
“As a hospitality brand deeply rooted in Sabah, we believe our responsibility extends beyond delivering memorable dining experiences to ensuring every guest feels valued, respected and cared for,” said Suresh Ramasamy, General Manager of Le Méridien Kota Kinabalu. “Ramadan is a time of togetherness, and through this dedicated assistance service, we aim to create a welcoming environment where elderly guests and those with special needs can celebrate comfortably alongside their families. This initiative reflects our ongoing commitment to inclusive hospitality and meaningful service.”
The service is available daily throughout the Ramadan buffet period at Latest Recipe restaurant and may be requested during reservations or upon arrival. Associates assigned to the initiative have been briefed to provide discreet, respectful and attentive support, ensuring guests feel both comfortable and empowered.
The introduction of this dedicated assistance service further reinforces Le Méridien Kota Kinabalu’s role as a responsible hospitality leader in Sabah— the first to implement such service and one that continuously seeks to elevate service standards while fostering an environment of inclusivity, empathy and care.
Pavin Ravindran (right)
